In the interaction between young people and youth workers, there are these ‘magical moments’ that end up having a decisive effect on the lives of young people. We hope that our list of attitudes and behaviours brings back memories of inspirational moments where you as a youth worker or youth work trainer made a difference. And even though these special moments are difficult to explain, they show the important role that a youth worker can play in a young person’s life. This magical spark is not a competence one can acquire, but instead it is the magic of human interactions. It has to do with intuition, with being genuine and with believing in people. These things make it more likely for the magic to happen – sometimes without us even knowing.