Means establishing dialogue and ensuring cooperation mechanisms with individuals, groups and communities. This means that the youth worker has the attitudes, knowledge and skills to support young people in identifying and pursuing their learning needs and to then choose, adapt or create methods and methodologies accordingly. Ideally, the youth worker and the young person trust each other. The youth worker actively supports and enhances young people’s learning processes, self-responsibility, and motivation, and the youth worker empowers young people to improve their personal situation.
Behaviour encompasses attitudes [and actions], knowledge, and skills. Through behaviour we can assess the competence level of the youth worker and whether it is sufficient for his/her work. In short: behaviour reflects the underlying attitudes of a youth worker.
motivate and empowers young people
am honest, respectful and transparent
foster democratic and active participation
respect ethical boundaries when working with (the group of) young people
raise young people’s awareness of the power of change
support young people in dealing with crisis situations in a fair and constructive manner
create a supportive environment to act on value, both residential and online
generate trust and maintains confidentiality, respects of privacy and data
acknowledge the experiences of others
encourage and actively supports collective actions
address factors supporting and blocking creativity
have the courage to improvise and experiment and recognises the importance of this
aim at reaching educational aims by using specific ways and methods that encourage creativity, problem solving, ‘out-of-the-box’ thinking, in different environmental aspects
is OK with imperfections, failures, and mistakes
confidently and constructively challenge a ‘them and us’ mindset
recognises own feelings and values and role models this process to others
gained through experience, books, the Internet, etc.
knowledge of learning styles, knowing methods to identify them and to work with them
knowledge of group processes, mechanisms and principles (including privilege and power relations)
knowledge of competence assessment principles and related methods
knowledge on how to look for information about methods and methodology and how to share the resources adequately
knowledge of the principles of methodologies used in the field of youth
knowledge about emotions and emotional mechanisms
knowledge about crisis mechanisms and management
ability to perform a task, to apply knowledge and turn attitudes into actions
skill of choosing appropriate methods and assessing young people’s learning needs and objectives
skill of identifying, organising and referring to appropriate resources to support one’s own learning
skill of initiating and supporting self-reflection on learning
skill of identifying dimensions and stages in group processes
skill of building up and supporting the self-confidence of young people
skill of empathising in a way that others can learn from one’s experience
skill of addressing crisis situations
skill of enabling individual and/or group reflection on ethical issues
ability to facilitate learning towards community impact
ability to guide others to channel feelings into action, including in online environments, where appropriate
ability to generate conditions where group members can show and build solidarity within the group
Attitudes (the youth worker’s willingness) are the pre-requisite, the foundation for competence development. They lead to knowledge and skills.
readiness to improvise and accept ambiguity
openess towards learning/unexpected learning (for oneself and others)
readiness to upskill and stay up-to-date with existing methods and related sources and tools
readiness to apply self-discipline and self-directedness especially when learning online
readiness to be challenged and take risks
readiness to trust young people’s capacity to direct their own learning
openness to using different ways and methods to encourage creativity, problem solving and ‘out-of-the-box’ thinking
willingness to address ethical issues as a source of learning about and from others
openess and accepting that failure is a part of learning
awareness of digital divide and readiness to propose strategies to mitigate it, as well as workarounds to include participants who are in that condition too
readiness to include a space for emotions in all situations, including online environments